Work
I have spent 18 years turning customer problems into shipped software. I started as an engineer, founded a company, and have led product since.
Rezolve.ai · Director, Product Management
I own strategy, roadmap and customer outcomes for a five-product-line AI platform. More than 300,000 employees in over 80 countries use it inside Microsoft Teams, Slack, voice and web. It resolves about 60% of L1 requests autonomously, and I lead a team of 4 PMs.
- Shipped the conversational and orchestration agent on Microsoft Teams, Slack, voice and web. Results: a 35% drop in support volume, a 25% cost reduction and about 1,800 agent-hours saved each month.
- Shipped Creator Studio, which turns a plain-language description into a working automation. It lifted adoption by 30%.
- Shipped Agent Studio, where customers author, sandbox-test and deploy multi-agent workflows with approvals, RBAC, audit logging, PII redaction and policy guardrails.
- Product lead for Ternstack, a product vertical that is part of Rezolve.ai. It is an AI inference gateway that enforces model, policy and budget on every request.
- Defined how AI features are judged before release: LLM-as-a-judge scoring plus human-labeled regression sets.
- Deprecated the MSP product line to concentrate R&D on the two highest-leverage bets, which reduced operational cost by 20%.
- Led the 2026 Gartner Magic Quadrant and Critical Capabilities response for AI Applications in ITSM. Rezolve.ai scored #1 in 2 of 3 use cases, and was also recognised by Everest Group.
Expertrons · AVP, Product Management
I drove a startup talent marketplace to product-market fit. I ran more than 10 discovery cycles and diagnosed a two-sided-marketplace failure. We pivoted to an employer-sponsored B2B model, and I cut 50% of the roadmap to focus on monetization.
EY Consulting · Senior Manager, Product Strategy
I turned around a failing national digital transformation for the Government of UAE. The workforce platform we shipped was adopted by more than 500,000 users in 12 months. I also led product due diligence for Blackstone on a $950M acquisition.
Mobiliya Technologies · Product Manager
I built Edvelop, an enterprise learning product, from zero to 1 million paid users and $6M ARR across more than 10,500 institutions. Distribution ran through Microsoft EduCloud and Dell. It won Microsoft Best Mobile App 2015.
SparkLogics · Co-Founder and Product Lead
I founded a developer-assessment enterprise SaaS company from zero. We won Samsung in the US and Korea as the anchor customer. We reached 12 enterprise customers in 4 years.
Info Edge · Senior Software Engineer
I built Naukri-on-Chat, a conversational job-search bot that raised adoption by 8%. I also built ML spell-correction that improved search accuracy by 10%.
Education
Indian Institute of Management, Ahmedabad · MBA
Punjab Technical University · B.Tech